Shipping & Returns Policy

Shipping policy

Once your order is placed you will  receive an email confirmation within 24 hours.  Orders are processed within 1 to 3 business days (excluding weekends and holidays). You will receive another notification when your order has shipped. 

Domestic US Shipping and to Canada

We offer free standard shipping for all orders going to the USA. We also ship to Canada for a fee.

Return Policy

We accept returns up to 10 days after delivery and we will refund the full order amount minus the shipping costs for the return. 

Send an email to returns@therabrand.co to process your return.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at support@therabrand.co with your name and order number, and we will look into it for you. 

We would love to hear from you!

If you have any questions or just want to say "Hi" , feel free to send us an email at Contact@therabrand.co.

 

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