Shipping & Returns Policy

Shipping policy

Once your order is placed you will receive an email confirmation within 24 hours. Orders are processed within 1 to 2 business days (excluding weekends and holidays). You will receive another notification when your order has shipped.

Domestic US Shipping and to Canada

We offer free standard shipping for all orders within the United States. We also ship to Canada and the UK for a fee.

Return Policy

We accept returns up to 14 days after delivery and will refund you the full order amount, minus the shipping costs, for the return, if you choose to use our return label option.

Please reach out to returns@therabrand.co with your order number to start the return process.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at support@therabrand.co with your name and order number, and we will look into it for you.

We would love to hear from you!

If you have any questions or just want to say "Hi," feel free to send us an email at Contact@therabrand.co. We would love to hear from you!