Thera® FAQ

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Shipping & Orders

Where does Thera® ship to?

We have free shipping within the US (excluding Alaska & Hawaii for an additional fee).

At this time, we ship to a small amount of countries outside of the United States.

How long does it take to get my Thera® Product?

On average, it takes close to a week from the time you place your order until you receive your package. Most times it is quicker, but it depends on where you live and whether you placed your order on non-business days.

We do offer expedited shipping for a fee.

What is your returns policy?

Yes, although we prefer you love your Thera Weighted Product and use it forever, we know returns are a part of life.

We accept new and unworn/unused returns up to 14 days after delivery and will refund you the full order amount, less a shipping and restocking fee, for the return, if you choose to use our return label option. The tag must still be on for us to accept the return.

To start your returns, please visit our returns portal.

UPDATED JAN 5, 2024

Product

Does the Therahoodie® run true to size compared to average-sized hoodies

Our Therahoodie runs a little larger to offer our customers a more roomy and comfortable fit. Please keep that in mind when ordering.

How do I wash and care for my Thera® product?

All of our products are easy to care for. Just place them in the washing machine on a regular/normal cycle and lay flat to dry.

I just got my item—why are there glass beads in the box? Is there a hole in my item?

When our factory packages our orders, on occasion, some loose glass beads may make their way into the box. This is nothing to be worried about. Just shake them off and begin to enjoy your calm!

Does the Therarobe® and Therahoodie® have Pockets?

Yes!! Both the Therahoodie and Therarobe have pockets :)

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